Privacy Policy

This Privacy Policy explains how Crown Bonus Panel ("we", "us", "our") collects, uses, and protects information when you visit this website. We are committed to handling your data responsibly and in line with applicable UK data protection law, including the UK GDPR.

What data we collect

We may collect the following types of information:

• Usage data: Pages visited, time spent on pages, referring URL, browser type, and device type. This is collected through analytics tools and does not typically identify you as an individual.
• Contact enquiry data: If you submit a message through our contact form, we collect your name, email address, and the content of your message. This data is used solely to respond to your enquiry.
• Cookie data: We use cookies to store your consent preferences. See our Cookie Policy for details.

How we use your data

We use the data we collect for the following purposes:

• To operate and improve this website
• To understand how visitors use the site through anonymised analytics
• To respond to contact enquiries
• To comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for automated decision-making or profiling.

Legal basis for processing

Our legal bases for processing personal data are:

• Legitimate interests — for website analytics and improving the service
• Consent — for optional cookies where consent has been given
• Contract — where you have submitted a contact enquiry and we need to respond
• Legal obligation — where required by law

Third-party services

This website may use third-party analytics tools (such as Google Analytics) to collect anonymised usage data. These services operate under their own privacy policies. Outbound links to casino operators use affiliate tracking parameters, which allows those operators to identify that a visit originated from this site. We do not share personally identifiable information with those operators.

Data retention

Contact enquiry data is retained for as long as reasonably necessary to handle the enquiry and no longer. Analytics data is subject to the retention policies of the analytics tool used.

Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where no legal basis to retain it exists)
• Object to processing based on legitimate interests
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us via the Contact page.

Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, or loss. However, no system can guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date at the top of this page. Continued use of the site constitutes acceptance of the updated policy.

Contact

For privacy-related enquiries, please use the Contact page and select "Privacy or data request" as the subject.